Shipping policy

When can I expect to receive my program?

All orders are sent from our warehouse within 1 working day after ordering. The delivery takes place within 2 to 7 working days after the shipping date, depending on the availability of the freight forwarder and location. We apologize for delays when shipping can occur if the shipment requires customs clearance or control or the transport by the freight forwarder is delayed.

How can I follow my order?

In your shipping confirmation email you will receive a tracking number. You can use the number and follow your order at www.17track.net.

How high are your shipping costs?

We have a fixed shipping tariff of $ 7.99 for all destinations worldwide.

In which countries do you send?

We are currently shipping worldwide. However, if your country is not supported by our logistics, we will inform you immediately and make necessary changes to your order. To learn more about our travel destinations, contact us support@vapezeit.com. How can I change my delivery address?

Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via support@vapezeit.comto request such changes ..

Can I deliver to a different address than my card invoices?

Yes, that is possible.

How is my order sent?

Orders are sent on regular working days except on public holidays. All orders that will be given on Saturday or Sunday will be sent the following Monday.